Our Management Consulting Practice assists clients with business case development and decision support analysis. Our solutions provide accurate and supportable information that lets a company or individual take hold of opportunities and avoid costly pitfalls. Our solutions measure the results of various options related to business process improvement, capital and major budget spending decisions including infrastructure upgrades, and the value of new product introductions. The following is a sample list of our management consulting service offerings:
Value Prism Consulting is headquartered in Seattle, WA. Scroll down to view our current openings.
Our management consulting practice assists clients with business case development and decision support analysis.
We provide valuation advice and opinions for financial reporting, tax compliance, and economic and advisory purposes.
Our management consulting practice assists clients with business case development and decision support analysis.
We have a variety of positions available in both our Valuation and Management Consulting practices.
BUSINESS VALUE SOLUTION SELLING
Value Prism has developed an approach to help clients successfully identify, document, and market technology solutions to potential customers based on solid business value message. By focusing on tangible, evidence-based business case development, Value Prism helps clients move beyond the CIO’s office and effectively justify major technology investment decisions in the context of business goals and objectives.
Step 1: Build Business Value Framework
The first step is to develop a Business Value Framework that articulates and defines the value of a new technology solution in the context of business goals and objectives. The Business Value Framework serves as the foundation for subsequent analysis phases, where Value Prism:
- Maps potential customer “pain points” or problems to solution features and benefits
- Identifies relationships between the pain points and business key performance indicators (KPIs)
- Defines numeric calculations for business and financial metrics
- Determines framework for the benefits and costs of the solution
Step 2: Develop Discussion Tools, Decision Support Tools, and/or Data Collection Tools
Based on the Business Value framework and our understanding of the solution, Value Prism will develop tailored Business Value Discussion Tools, Decision Support Tools, and/or Data Collection Tools to drive sales discussions with potential early adopters and identify candidates for evidence collection.
Discussion Tools: Discussion Tools provide a vehicle for a company’s sales force to get beyond a discussion of features and have a directional conversation on the business value of a potential technology solution in the context of a potential customer.
- Used by the Sales Force in less than an hour to facilitate early customer discussions
- Enable users to quantify and perform “what-if” analysis within the context of the customer’s business environment
- Helps customers to understand benefits and costs of the solution at a high-level
- Serves as a first step toward a more in-depth business case for the proposed solution
Decision Support Tools: Decision Support Tools dive deeper into the impact a proposed technology solution would have on a potential customer’s organization.
- Provide deeper customer sales-decision analysis
- Create detailed business case for the solution based on its tangible business value
- Demonstrate Business Value with a detailed Cost/Benefit Analysis conducted over 1- to 5-day engagement
Data Collection Tools: In addition to Discussion Tools and Decision Support Tools in Step 2, Value Prism can develop Data Collection Tools and instruments designed to measure the impact of the solution on early adopters. These data will then be used as the basis for future solution evidence marketing and business case materials.
- Interview Guides
Step 3: Collect Customer Evidence
Using our developed understanding of the technology solution, Value Prism can help companies design, execute, and evaluate early adopter customer evidence pilot deployments. From quantitative data collection through survey development and administration, to qualitative evaluation interviews with solution users, Value Prism can tailor an evidence collection approach to best suit a given customer’s needs.
Step 4: Publish Business Value Evidence and Develop Scalable Tools
Value Prism professionals can provide a variety of internal and external sales readiness deliverables to convey the business benefits of a technology solution, including: Business Value White Papers, Business Value Case Studies, and/or Evidence Reference Tools.
Business Value White Papers: Value Prism can produce whitepapers that document the business and financial impact of a technology solution, including: specific, measurable evidence; customer examples; and process diagrams.
Business Value Case Studies: Value Prism can produce 5-6 page customer case studies documenting the value created by deploying a technology solution, summarizing situation, solution, process changes, and business and financial benefits based on collected data, interview notes, and business process improvement mapping.
Evidence Reference Tools: Evidence reference tools for customer Sales and Customers to measure the “value proposition” related to deploying the solution based on evidence collected in Step 3.
Step 5: Develop and Roll-Out Training and Support
Value Prism can produce materials and facilitate training sessions to guide a company’s and its partners’ marketing and sales staff in business value-based solution selling. Value Prism’s professional training content development experience includes sessions on value-based business case development, value-based customer communication, and “train the trainer” sessions that integrate with and help drive a company’s sales process. Value Prism can also provide additional roll-out and on-going support for frameworks, tools, and materials developed in Steps 1-4.
Value Prism has demonstrated experience in developing in-depth, well researched, and insightful analysis and evaluation of competitive markets or market competitors. We help our clients identify and capitalize on emerging opportunities. Value Prism’s Market Analytics Services include Market Evaluation and Analysis, Competitor and Competitive Positioning Analysis, and Market Event Analysis.
Value Prism’s Market Evaluation and Analysis helps our clients better understand the dynamics of a given market and inform management decisions regarding product launches, investment areas, and strategic direction. Some areas Value Prism can address through Market Evaluation and Analysis are:
- Market description
- Identification of key competitors
- Market Forces Analysis (Competitors, Customers, Suppliers, New Entrants, Substitute Products, Regulatory)
- Competitor corporate profiles and market positioning
- Comparative market shares and growth rates
Competitor and Competitive Positioning Analysis provides an in-depth review of a given competitor or competitors relative your company to better inform decision making and identify strategic opportunities. Potential Competitor and Competitive Positioning Analysis components include:
- Competitor corporate profiles
- Corporate history
- Market positioning
- Customers/ Customer segments
- Sales channels/Partners
- Current financial picture with any identified trends
- Product/segment volume and financial information, as available
- Market share and growth data with any identified trends
- Strengths, Weaknesses, Opportunities, Threats (SWOT) analysis
- Recent mergers & acquisition activity
- Company announcements and recent company press
Value Prism’s Market Event Analysis can provide rapid identification and evaluation of expected or unexpected changes to a given market or market segment and the impact on your business. Potential areas of analysis include:
- Impact of Mergers & Acquisitions on competitive environment
- Impact of changes to the regulatory environment on market dynamics
- Impact of new competitor in given market space
- Introduction of competing or complementary product to market
Value Prism can help clients develop, refine and articulate competitive strategies and successfully align strategy, goals, and objectives to drive performance.
Many organizations struggle to develop, align, and successfully implement goals and objectives to advance their business strategy. From high-level goals that do not link to lower-level actions, to poorly designed performance measures focused more on process level “outputs” rather than longer-term strategic “outcomes,” companies must be able to identify and resolve strategic performance management issues in order to succeed. Value Prism can help through:
- Strategic Framework Development and Review
- Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis
- Balanced Scorecard and Strategy Mapping Development and Review
- Performance Measures Development and Analysis
- Competitive Analysis
BUSINESS CASE / RETURN ON INVESTMENT (ROI) ANALYSIS
Value Prism Consulting can help companies develop business justifications for capital or major investment decisions based on estimated investment return. From technology investment and implementation analysis to business process improvement justifications, Value Prism can assist both solution vendors and solution buyers navigate the complexities of major business investments.
Value Prism follows a five-step process to assess the business benefits and expected financial impact of a proposed investment decision.
Business Issue: Value Prism starts by gathering general information regarding the organization (e.g., annual revenue, number of Information Workers, profit margin, etc.) as well as specific current state business process inputs to better understand the current business issues or problems that will impact the investment decision.
Current State / Future State Comparison: Following an identification of Business Issues, Value Prism will estimates the impact of the proposed solution on existing business processes, comparing current state to future state. This includes descriptions of the proposed solution, highlights issues with the current business process, describes future business processes with the solution in place, and estimates the solution’s impact on business process performance.
Benefit / Cost Analysis: Based on the Current State / Future State Comparison, Value Prism will assess the business benefits and associated implementation costs of the solution, estimating the impact on key performance indicators (KPIs), as well as associated potential revenue increases or cost savings. The cost analysis will further review the potential capital, technology, deployment, and maintenance costs associated with the proposed solution.
Risk Considerations: Value Prism will review, highlight, and document possible deployment risks for consideration.
Financial Impact: Based on the analysis, Value Prism will translate the anticipated business benefits and costs of the solution into estimated financial impacts, including cash-flow analysis, net present value (NPV) analysis, investment payback timeline, and other financial impacts as identified and applicable.
BUSINESS PROCESS IMPROVEMENT
Value Prism’s Business Process Improvement (BPI) Services are designed to help companies assess and redesign their business processes to take full advantage of current and future technology investments.
Many companies experience difficulty aligning business processes with technology capabilities to improve business performance. Common causes of misalignment are:
Out-of-Date Processes: Processes are seldom changed when new software is implemented or newer versions are updated, resulting in unnecessary manual steps and other work-arounds to force-fit a technology solution on a current business process
Redundant Functionality: Many ERP, CRM, middleware applications, and other business systems offer redundant functionality which complicates the user experience and business process efficiency
Hidden Functionality: Many companies do not use, or even know of, much of the functionality inherent in their software, so manual steps that could be eliminated are not or new software is bought – wasted investment – to enable functionality that already exists
Silos: Organizational structures – who is in charge of what and how is accountability measured – are not updated to accommodate new software and processes, leading to fragmented processes and insufficient controls
Value Prism’s Business Process Improvement Approach
Value Prism’s Business Process Improvement (BPI) approach focuses on fixing the root causes underlying inefficient and ineffective processes. By ensuring that the business and IT organization are working toward the same goals and that business processes are being enabled by relevant technologies, Value Prism’s approach helps company improve their operations and achieve the greatest return from their IT investments.
Value Prism’s Business Process Improvement Experience
Value Prism’s approach to Business Process Improvement can be applied across a variety of potential business process scenarios. The following list provides a sample of Value Prism experience areas:
- Records Management
- Web Content Management
- Document Management
- Forms Automation
- Retail Promotion Management
- Insurance Claims Management
- Healthcare Provider Patient Management
- Organization Management
- Budget Monitoring
- Reports & Analytics
- Strategy Planning Monitoring
- Performance Monitoring (Dashboard)
- Leave Management
- Time Management
- Travel Management
- Sales Management (CRM)
- Demand Planning
- Purchasing Management
- Recruitment Management
- Contract Management
- Project Management
- Enterprise Program Management
- Portfolio Management
- Document/Information Search