Professional Services

Consultancy increases delivery quality and profitability with improved consistency

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Wortell accelerated proposal development, improved offering quality and competitiveness, and raised margins using Microsoft® Practice Accelerators (“PAs”). Adopting Microsoft’s standardized practice development materials and processes allows company architects to develop new practices in half the time previously needed. The company leveraged PA’s best practices, content, and tools to improve repeatability across its services portfolio. Using its new and updated offerings, Wortell consultants prepare and deliver customer solutions 10-to-20% faster, resulting in a net profitability growth of 15%. The company’s sales success rate has gone up by 10 points, while customer satisfaction and repeat business have increased.

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Consultancy accelerates growth with market-leading methodology and process execution

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DSM Technology Consultants sped sales, increased existing client revenue, and accelerated new client growth using Microsoft® Practice Accelerators (“PA”). Company architects completely converted DSM’s services portfolio to align to Microsoft designs. By using certified consultants and delivering all projects based significantly on PA content, the company is leading their market in methodology and process execution. They have increased employee productivity by 15%, decreased the training time needed by new hires by 66%, and significantly reduced attrition. Cost of sales has declined 20%, while efficiency has increased, resulting in higher profit per project of 10%.

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Invoicing Solution Provider Grows Business Through Office Business Applications

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Diamante, a successful provider of standalone accounting software based in Verona, Italy, began providing an innovative Office Business Application (OBA) solution that streamlines common billing processes for small businesses. With its solution, Diamante offers small businesses an inexpensive and user-friendly way to invoice customers and coordinate with their accountants. The solution was built using 2007 Microsoft® Office system components, including Microsoft® Office Word 2007, and uses Microsoft Online Services to provide data transfer, collaboration, and unified communications between small businesses and the accounting firms that serve them. By adopting an OBA product development strategy, Diamante was able to minimize its product development effort and tap into a lucrative new business that is expected to grow by 30 to 40 percent over the next year.

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